These are activities that enable a core function to operate effectively. They provide essential assistance, resources, or infrastructure, allowing the primary activity to achieve its objectives without hindrance. For instance, in a manufacturing context, examples might include equipment maintenance, facilities management, or information technology infrastructure. These elements are not directly involved in producing the final product, but their presence and quality directly affect the manufacturing process’s overall efficiency and reliability.
The availability of these enabling activities contributes significantly to operational efficiency and overall success. Their adequate provision reduces disruptions, optimizes resource allocation, and allows organizations to focus on their key competencies. Historically, the recognition of their value has evolved from considering them overhead costs to acknowledging their strategic importance in achieving sustainable competitive advantage and business continuity. Effective management of these activities translates into improved productivity, cost reduction, and enhanced stakeholder satisfaction.
