The process of guaranteeing that products or services meet specified requirements and standards constitutes the core concept. This involves systematic monitoring, evaluation, and corrective actions to ensure adherence to predetermined benchmarks. For example, rigorous testing procedures in manufacturing settings are implemented to identify and rectify defects before products reach consumers.
Adherence to predefined standards reduces errors, minimizes waste, and enhances customer satisfaction. Historically, its implementation has evolved from basic inspection methods to comprehensive management systems encompassing all stages of production and service delivery. This evolution reflects a growing recognition of its impact on overall organizational efficiency and profitability.